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Self service & the platform economy

Digitale Plattformökonomie

Looking for a taxi? With Uber, you are just one click away from a quick ride. Want to stay in Paris overnight? AirBnB has a solution for that. Do you need a professional for some chores around the house? The professionals are ready for you at Werkspot.

WELCOME TO THE “CONNECTED REVOLUTION”

It’s clear that everything and everyone is connected in our current economy, or rather, our platform economy, which enables a high degree of self-service. We are in the middle of a connected revolution and platforms thrive in such circumstances. They connect people, resources and organizations with modern technology as a driving factor and can no longer be ignored. We’re talking about a revolution, because changes are happening so rapidly that we can no longer predict the next steps. This is great, but it also brings uncertainty with it at the same time. Platforms are a way to change the business model and offer new opportunities, but certainly also challenges, for businesses to take advantage of digitalization.

This trend paper discusses the most important facets of the platform economy and deals with the associated state of mind.

TREND PAPER:
SELF SERVICE AND THE PLATFORM ECONOMY
Find out what facets you have to deal with around the platform economy and how you can set up your own platform.

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